Manager, Account Management

Dubai, United Arab Emirates

Job Description

Company Description
We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

As a Senior Account Manager, you will step into a high-impact role at the intersection of commercial strategy and hands-on payments optimization. You will move beyond traditional account maintenance to function as a trusted business advisor, leveraging your deep market knowledge to drive tangible commercial success for our merchants. Always focussing on Performance!
This is a chance to join one of the most successful and rapidly expanding FinTech companies globally and in the Middle East, acting as an ambassador for our cutting-edge product and influencing outcomes at the highest level of our merchant organizations. If you are a resourceful, highly driven individual who thrives on delivering strategic value and quantifiable results, this is your next career move!
What you'll be doing:
Crafting merchant specific account development plans focusing on revenue generation
Building high touch, consultative and positive relationships with our merchants through regular and open communications
Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
Analyse merchant's performance and provide recommendations to improve the payment flow /revenue
Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants' needs
Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
About you:
8+ years experience in a B2B Account Management, Relationship Management or a commercially focused role in the FinTech and/or Payments industry
A strategic problem solver with excellent project management skills
Good knowledge of today's major e-commerce and payments technologies, players and major future trends
Customer driven and able to establish robust relationships with assigned customer base
Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
Bring all of you to work
We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.
It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it's like to be part of our team? Visit our to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on and

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Job Detail

  • Job Id
    JD2277579
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned