Job Description

Job Overview:
The Maintenance Manager is responsible for overseeing preventive and breakdown maintenance across all restaurant outlets, ensuring smooth operations, safety compliance, and cost-effective facility management.
Key Responsibilities:
Restaurant Branches

• Ensure smooth functioning of all civil, MEP, HVAC, plumbing, and kitchen equipment across outlets.
• Implement preventive maintenance schedules to minimize breakdowns and downtime.
• Respond to emergency maintenance issues and coordinate immediate corrective action.
• Conduct regular outlet inspections to ensure safety, hygiene, and brand standards.
• Coordinate with outlet managers for timely issue resolution and maintenance planning.

Corporate Office

• Maintain office infrastructure including electrical systems, HVAC, plumbing, and civil works.
• Ensure uninterrupted support services such as power backup, internet rooms, and access control systems.
• Manage vendors, AMCs, and maintenance contracts for Head Office facilities.
• Maintain documentation, reports, budgets, and compliance records.

Central Kitchen / Commissary

• Oversee maintenance of production equipment, refrigeration, cold rooms, exhaust systems, and utilities.
• Ensure compliance with food safety, hygiene, and statutory requirements.
• Coordinate preventive maintenance to avoid production disruptions.
• Support equipment installation, layout changes, and capacity expansion.

Vendor & Team Management

• Lead in-house maintenance teams and supervise external contractors.
• Evaluate vendor performance and ensure SLA adherence.
• Control maintenance costs and optimize resource utilization.

QUALIFICATIONS

• Diploma or Bachelor's degree in Engineering (Mechanical / Electrical / Civil preferred).
• 5-8 years of maintenance experience in restaurant chains, QSR, hospitality, retail, or food production facilities.
• Hands-on knowledge of kitchen equipment, HVAC, refrigeration, electrical, plumbing, and civil maintenance.
• Experience managing multiple locations (branches, central kitchen, head office).
• Strong vendor, AMC, and contractor management experience.
• Working knowledge of food safety, hygiene, fire & safety, and local statutory compliance.
• Ability to handle emergency breakdowns and work flexible hours when required.
• Proficient in maintenance reporting, budgeting, and basic MS Office tools.

Skills Required