Job Purpose The world is changing at an unparalleled pace, and with it the trade landscape and the way companies and people work. Disruptive technology and changing behaviors will lead to a seismic shift in the way goods are manufactured, transported, and bought and sold. DP World aims to be at the forefront of this next industrial revolution. We invest in technology and innovation to provide our customers the best experience, build differentiated capabilities, and optimize our operations. We are looking for a \xe2\x80\x9cLogistics Coordinator - E-Commerce\xe2\x80\x9d focusing on \xe2\x80\x9cLogistics Engagements\xe2\x80\x9d to identify, Works in transportation or warehousing of goods. Processes orders and oversees cycle of order fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or the warehouse system efficiently and safely. They will work closely with colleagues across the organization, including business units and category managers, as well as Group functions such as IT, operations, finance and communications to deliver on their goals. Key Accountabilities
Facilitate the shipping of products from one destination to another
Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay
Receives products and coordinates delivery
Prepares loads for shipment
Takes steps to avoid quality control issues
Makes sure warehouse capacity is kept at optimal levels
Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
Oversees inventory of goods and vehicles
Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
Streamlines shipping and transportation processes
Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
Maintain logs and records of warehouse stock and executed orders
Recruit and coordinate logistics staff (e.g. truck driver\'s) according to availabilities and requirements
Prepare accurate reports for upper management
Arrange same-day deliveries whenever possible
Prepare accurate invoices
Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World\xe2\x80\x99s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World\xe2\x80\x99s Code of Conduct and Ethics policies.
Perform other related duties as assigned
Qualifications, Experience and Skills
Bachelor\'s degree in Logistics or Business Analytics (preferred)
5+ years\' experience in customer service or logistics management
Ability to work with little supervision and track multiple processes
Knowledge of laws, regulations and ISO requirements
Computer-savvy with a working knowledge of logistics software (ERP)
Previous customer service experience
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
Keen on working in a fast-paced environment
A great asset for a Logistics Coordinator is their communication and negotiation skills. They are also well-versed in supply management principles and practices. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
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