About the job Logistics Coordinator

About the Client:

Our client is an MNC in the pharmaceutical/biotech/medical devices industry that are combining science, technology, and talent and can have a powerful impact on advancing our understanding of diseases and finding innovative solutions.

They are looking for a Customer Service cum Logistic Coordinator who would be Responsible for the order execution for the clients business for trade and tender customers for the markets. He/she will also Coordinate with Distributors/Warehouse Service Providers/Logistics Service Providers for the import permits & clearance procedures and documentation.

Job Responsibilities:

• Order raising, execution, invoicing and creating deliveries/transportation to assigned markets in Gulf.
• Day-to-day operational communications with Distributors, 3PLs, and freight-forwarders
• Engagement with the 3PL Warehouse and Logistics service providers to ensure deliveries and shipments are scheduled with minimum delay & without demurrage cost as per the requirements specified by market leads.
• Processing daily report downloads from the system to folders
• Ensure E2E compliance of processes, logistics providers, reports as per the GSK guidelines.
• Prepare supporting documents with specified data for invoicing purposes
• Close follow-up on Inbounds to the Multi-Market Warehouse
• Maintaining shipment trackers with daily activity status updates
• Execute actions on system as aligned with market leads
• Documents management and archiving folders
• Drive Process improvements, efficiency and KPIs monitoring.
• Continuous Improvement on response time to daily tasks.
• Non-value added activities monitoring and suggest to improve/eliminate these activities
• Create various Excel tools to support visibility on operations and spot inefficient trends and bottlenecks

Knowledge/ Education / Experience Required:

• Minimum Level of Education: bachelors degree in supply chain / Logistics or Business Administration / Operation.
• 2 -3 years of experience in Logistics and Supply Chain with a Pharma or FMCG MNC.

Other Job-Related Skills/Background:

• Proficient knowledge of IT tools (especially MS Excel) & corporate ERP systems (ideally SAP)
• English speaker with good communication skills, both written and spoken. Proficiency in Arabic will be an added benefit to the role.
• Very good working knowledge and experience of Order Management, Logistics, Shipping & Customer Service policies, processes, procedures & practices
• Very good working knowledge and experience of Business Operations, Supply Chain Management, Sales & Operations Planning and Supply Management, including processes, procedures & practices
• Good understanding of supply routes, import & export and how they affect invoicing and financial flows
• Good understanding of various functions such as Regulatory, Sales, and Finance.
• Very good knowledge of IT tools, MS Excel is a must & corporate ERP systems.

Nathan & Nathan