Job Description

WE ARE LOOKING FOR Job responsibilities:

• Implement and monitor all Customer Service Standards of the Company and ensure implementation of internal and external customer satisfaction requirements.
• Plan, direct and monitor the activities of sales teams in the area to achieve established sales targets, ensuring cooperation and coordination within the team and with corporate accounts associates.
• Implements, monitors and sustains all training development programs for teams mandated by the company.
• Properly monitor and maintain inventories of adequate level and physical condition of all company assets displayed by corporate clients and agents.
• Ensures monitoring, requests and maintenance of equipment and resources critical to day-to-day operations such as computers, scanners and printers, warehouses, vehicles etc.
• Ensures warehouse requirements of corporate clients are met and compliant to government regulations.
• Monitors AR's, daily deposit activity, ensuring all cash sales and people's money are accounted.
• Conduct spot to store agents when deemed necessary.
• Drives the company's core values (Customer First, Commitment, Trust, Teamwork, Positive Thinking, Innovative, Integrity, Humility, Social Responsibility); operate and put all these values to work each day.
• Performs other duties that may be assigned by the immediate leader provided the relevant and necessary orientation or training is carried out.
• Report progress and weekly/monthly initiatives to upper management.

Qualifications:

• Bachelor's degree in a 4 years Business Management course.
• At least 4 years of working experience handling operations.
• Excellent verbal communication and written skills.
• Flexibility and adaptability in a fast-paced, changing environment
• Willing to train, coach, supervise and motivate the team.

Skills:

• Management and organizational skills.
• Customer service skills.
• In-depth Product and Business knowledge.
• Integrity and Customer Focus
• Good judgment and analytical skills.
• Team player.
• Self-motivated, results-oriented and service-oriented
• actively looking for ways to help people.

Job Type: Full-time Salary: Up to AED16,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)