About UOWD
Established in 1951 and ranked in the top 1% of universities worldwide*, Australia\xe2\x80\x99s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia. University of Wollongong Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors. All of our degree courses are accredited by the UAE Ministry of Education\xe2\x80\x99s Commission for Academic Accreditation (CAA) and licensed by Dubai\xe2\x80\x99s Knowledge and Human Development Authority (KHDA), as well as being recognised by leading professional organisations such as AACSB, ACCA, ACS, CIM, CIPD, CPA, Engineers Australia, PMI, and others. The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 3,500 students, representing 100+ nationalities. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. Additionally, research reveals that 83%** of fresh graduates are employed within six months of graduation. Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart. Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all housed in a vibrant modern setting that promises to deliver an enriched learning experience for our students.

• QS World University Rankings 2023

**Data from the Graduate Destination Survey 2017 to 2020
About the department
Reporting into the Library & Learning Services Manager, the Library Assistant plays a vital role in assisting and supporting library patrons, particularly students, in their academic success. This position focuses on facilitating access to resources, promoting information literacy, and offering guidance on research and learning tools. The Library Learning Support Assistant works closely with library staff and faculty to create a welcoming and productive learning environment within the library. Requirements & Responsibilities
Information Literacy Instruction:

• Conduct workshops and one-on-one sessions to teach information literacy skills, including effective research strategies, citation styles, and source evaluation.
• Collaborate with faculty to integrate information literacy instruction into the curriculum.

Patron Assistance:

• Provide friendly and knowledgeable assistance to library users, addressing their inquiries and helping them locate materials.
• Assist patrons in the use of library catalog systems, databases, and digital resources.
• Offer guidance on finding relevant research materials, both print and electronic.

Promote Library Services:

• Participate in outreach activities and promote library services, workshops, and events to the campus community.
• Create and maintain informative displays and guides to assist patrons.

Resource Management:

• Aid in organizing and maintaining library collections, ensuring materials are properly shelved and accessible.
• Assist in the selection and acquisition of relevant resources, both physical and digital, in collaboration with library staff.

Technology Support:

• Assist patrons with library technology, including photocopiers, printers, and computer workstations.
• Troubleshoot basic technical issues and refer complex problems to appropriate IT personnel.

Reference Services:

• Provide reference services by helping patrons identify and locate relevant research materials.
• Assist with interlibrary loan requests and document delivery services.

Administrative Duties:

• Maintain accurate records of library usage, statistics, and inventory.
• Assist in the development and maintenance of library policies and procedures.

Qualifications & Experience
Qualifications:

• Bachelor\'s degree in Education, Library Science, or a related field (Master\'s degree in Education is a plus).
• Knowledge of information literacy principles and library research tools.
• Strong interpersonal and customer service skills.
• Proficiency in library systems and technology.
• Excellent communication and presentation skills.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Flexibility and adaptability in a dynamic library environment.

Preferred Qualifications:

• Experience working in an academic library or educational setting.
• Familiarity with current educational technologies and e-learning platforms.
• Knowledge of diverse academic disciplines and subject areas.