Description

• Leasing Executive - Business Services

United Arab Emirates

JOB DESCRIPTION

The role holder is responsible for assisting the Residential Leasing team in business development activities across the residential portfolio for new leases and supporting in the provision of a seamless customer service experience for clients that encourages maximum revenue for the portfolio.

RESPONSIBILITIES

Core Responsibilities:

Lead Management and Contract Execution

Source prospective tenants and generate new leasing leads and negotiate qualified deals from inception to final execution including submission for review.

Assist the residential team in closing sales deals to ensure achievement of revenue targets set for the department and increase occupancy of the portfolio.

Prepare proposals for individual and corporate clients for new leases and provide administrative support for registration of clients by coordinating with back-office leasing (AXS) department to ensure preparation of tenancy contracts on time and per terms and conditions in order to support business opportunities for DHAM.

Liaise with the tenant and obtain all the documentation, internal approvals as per approved P&P and DOA and update the leasing system.

Complete the checklist and circulate the documents for approvals prior to signing the lease agreement.

Develop prospective tenant pipeline in consideration with client profile, financial stability, existing availability of units etc.

Attend leads generated via Lead generation system committing to the KPI and timeframe given without any fail.

Liaison with PM and Leasing Manager for approvals of new clients and provide excellent customer service and present full product knowledge to the potential clients and ensure maximum customer satisfaction.

Coordinate with PM team to ensure Re-instatement of Units, by selecting vacant units to be re-instated on monthly basis as required and make it ready for viewing and move in.

Client Relationship Management

Understand and attend to clients\' needs and provide information on the most suitable real estate space, prices and ensure smooth settlement of customer issues and queries to increase customer satisfaction and retention.

Develop and maintain relationships with existing and potential customers via meetings, telephone calls, emails and visits to prospect for new business to ensure good clientele database.

Act as a point of contact for clients - coordinate for the issuance of tenancy contracts, trade licenses and permits, assist in the timely collections of accounts receivables from partners and liaison to reconcile statements and ensure accuracy of billing to provide efficient customer service.

Data Management and Market Research

Maintain all sales and customer related document as per internal guidelines to ensure ease of retrieval as required.

Check RERA indicator rate and conduct market rent survey to analyze the rent rates for neighboring properties.

Gather and analyze market data by using various methods such as social media, telephone, direct mail or face to face customer studies.

Scan the local markets and update the management to gain a clear understanding of the market.

QUALIFICATIONS

Minimum Qualification:

Bachelor\'s degree in Business Administration, or any related field.

Experience:

2-4 years of experience in leasing or a similar role.

Middle East experience is preferred.

Technical Competencies:

Excellent Business Development skills.

Strong analytical Skills.

Excellent planning and organizing skills.

Excellent negotiation & persuasion skills

Advanced customer relations and customer service orientation.

Business outlook.

Excellent communication & networking skills.

Arabic is advantageous.

Behavioral Competencies:

Customer Focus

Results Orientation

Business Awareness

Curious & Creative

Sense of Urgency

Adaptability & Flexibility

Builds Relationships

Empowerment

Problem Solving & Decision Making

Planning and Organizing

Communication Skills

Teamwork

APPLY NOW

JOB INFO

Job Identification 1531

Apply Before 03/09/2023, 21:54

Degree Level Bachelor\'s Degree

Job Schedule Full time

Locations Dubai Studio City - Building 2, Dubai, AE

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