Job Description

U Stella is a growing real estate and property management startup that aims to redefine the way people buy, rent, sell and manage residential and commercial properties via technology and outstanding client experience. As a Leasing & Communication Specialist, you will be responsible for the management of the complete leasing process and for proactively leading all communications with our residents. Ideal candidate attributes

• Excellent verbal and written communication in English (Must)

• Agility with standard office technology tools such as Google Workspace, tasks management systems and comfortable working with Apple MacOS (Must)

• Initiative and ability to work independently

• Excellent interpersonal & conflict resolution skills

• Critical thinking approach to problem resolution

• Proactivity, attention to details and organized

• Relevant experience and genuine interest in the property, community and/or facilities management sectors

Main tasks & responsibilities description

• Successfully lead & manage the leasing process with new & existing tenants: take full charge of tenants upon handover from sales team, draft and send out application forms, renewal notices, tenancy contracts, coordinate and meet with tenants for signature of tenancy documents, control required documents for tenants move-in & move-out approvals, etc.

• Act as the main point of contact and lead all communications for all resident-related events.

• Acknowledge and answer resident inquiries promptly and provide support as needed.

• Effectively communicate, coordinate & collaborate with internal teams to ensure successful execution of daily operations & resolve problems.

• Proactively identify and address potential resident conflicts and issues.

• Identify communication opportunities, draft and send out written memos to residents.

• Perform a variety of administrative and documentation related tasks such as updating tracking sheets, uploading central systems with documents & data, reporting, etc.

Only selected candidates will be contacted. We look forward to meeting you! Job Types: Full-time, Permanent Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)