Do you see yourself as a Learning & Quality Coordinator for InterContinental Hotels Group\xc2\xae Dubai Festival City?

What\'s your passion? Whether you\'re into triathlon, exploring new restaurants or dancing the tango, at IHG we\'re interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Performs general administrative tasks such as filing, data entry, correspondence, scheduling classroom training, appointments, meetings, and any other queries.
• Assist in preparing all administrative documents for L&Q such as training decks, learning reports, training attendance, and expense reports, using digital tools.
• Ensure proper filing of training records and documentation as per the Audit/ Brand requirements as required (digitally and physically).
• Responsible for scheduling and organising all in-house classroom training, including but not limited to; email communication, venue BEOs, transportation, meals, training attendee sheets, and in-class co-facilitation.
• Managing the office operation of training inventory/equipment such as raising external purchase requests for learning journals, activities, brand collateral, expense reports and Heart of the House posters. In-house colour printing will be done from the HR office.
• Assist with supporting and guiding our departmental trainers regarding Training, Quality or Brand related needs.
• Responsible for achieving the goals and objectives of the department, brand and company including external and internal audits to maintain company certifications accordingly.
• Responsible for IHG Academy and all Interns\xe2\x80\x99 such as scheduling, meetings, data plans and system training.
• Attend all meetings as required by L&Q.
• Attend to telephone and email enquiries in a timely manner.
• Must be able to perform any other duties as the management may reasonably request.

What we need from you

• Good communication and administrative skills
• Ability to be self-motivated, organized and demonstrate good teamwork.
• Fluency in English, a second language would be an advantage.
• Computer literacy (Microsoft; PowerPoint, Word, Excel, Forms, Outlook)
• Pro-active approach, and the ability to meet deadlines.
• You must have a high school diploma or equivalent. Bachelor\xe2\x80\x99s Degree is an advantage.
• Active, energetic and dynamic
• Ability to be available in the different business units and functions.

What you can expect from us

We\xe2\x80\x99ll reward all your hard work with competitive salary and benefits.

Join us and you\xe2\x80\x99ll become part of the global IHG\xc2\xae family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we\xe2\x80\x99ve made a promise. As one of the world\xe2\x80\x99s leading hotel groups, we\xe2\x80\x99re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected \xe2\x80\x93 wherever they are in the world. Want to be part of the journey?
As the world\xe2\x80\x99s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental\xc2\xae\xef\xb8\x8f brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you\xe2\x80\x99d like to embrace a world of opportunities, we\xe2\x80\x99d like to welcome you to the world\xe2\x80\x99s most international luxury hotel brand. Let\xe2\x80\x99s Go Further Together.
Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today and let\'s #GoFurtherTogether.

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