Learning & Development Consultant | Retail | Corporate

Key Role Specific Accountabilities:

Training initiatives:

• Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice
• Ensures that content is up to date with group practices and processes in order to ensure alignment
• Researches and proposes blended training solutions
• Assesses career pathways in line with development and recommends individuals identified with high potential
• Drive Emiratisation development pathways and traineeships
• Engage when required with external consultants and specialists
• Deliver the core curriculum, training calendar and customised programs as scheduled
• Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts

Business Solutions:

• Where required consult, recommend, design interventions and execute business solutions
• Ensures adherence to industry and government regulatory standards
• Identify and improve operational systems & processes
• Research and formally recommend best practice or international standards that drive AFTC vision
• Ensure delivery metrics are adhered to

Consulting:

• Identify Learning and Development needs within the group for specific business units
• Manage internal & external customer expectations especially in regards to assessment practices & reporting
• Consult with businesses to provide solutions and options, measuring customer satisfaction
• Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes)
• Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations

Communication:

• Communicate recommended solutions to the business in order to gain buy-in and approval
• Ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services
• Utilise tools and resources that will discover training needs or assess capability standards
• Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects

Reports:

• Maintain systems for collating and reporting on Development performance
• Manage & Analyse the Learning & Development performance
• Collate and report AFTC performance metrics
• Ensure key stakeholders in the business have up to date reports
• Providing Trainer delivery days and feedback data

Projects:

• Manage projects to meet key objectives
• As required lead or partner AFTC, Group HR or business specific projects
• Ensuring project KPI\'s are met and exceeded

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