Learning And Development Manager

Ras al-Khaimah, United Arab Emirates

Job Description

Description

Marjan Island Resort & Spa - Managed by ACCOR

Company Description

We bring to you and your family an Arabian hospitality at its finest with an atmosphere
of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor
that you will find the best of both worlds, a luxury 5- star establishment standards and
a canvas of true Arabian tradition.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/



This position plays a crucial role in laying the foundation for a skilled and motivated workforce, contributing to the hotel\'s successful opening and long-term prosperity. The overall scope of work is to plan, coordinate, and execute trainings for the hotel Heartists and equip them with the necessary skills and knowledge to deliver exceptional service while emphasizing their role in achieving success .

Coordinating with the hotel management closely while collaborating with the corporate office to ensure outstanding deliverables and performance development.

Qualifications
  • Assessing comprehensively training needs for preopening and post-opening stages.
  • Developing and maintaining SOPs in collaboration with department heads, aligning with hotel policies.
  • Implementing a system to assess training effectiveness, refining modules based on feedback and industry trends.
  • Designing programs- and delivering trainings covering essential skills, job-specific knowledge, and the hotel\'s service culture for operational and administrative departments.
  • Identifying opportunities for enhancing employee skillsets and workforce flexibility along with organizing workshops for a positive and collaborative work environment.
Additional Information

What\'s in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

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Job Detail

  • Job Id
    JD1619709
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ras al-Khaimah, United Arab Emirates
  • Education
    Not mentioned