Responsible for the delivery of User Experience and Design framework across Consumer Digital Channels, leveraging best practice user experience and design thinking principles. Responsible for the design thinking, service design and user experience and interface design across all digital platforms.
Responsible for building and leading the talented team of UX designers and embedding design thinking across all digital delivery
This person must have an inquisitive and logical approach whilst also keeping up with the latest Digital techniques.
Leverage Market and Customer insights to feed into and shape the Digital experience across the banks channels.
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