JOB PURPOSE

To act as the coordinator between HR and IT on all HR IT project work streams, supporting in the identification and creation of each project implementation plan, monitoring and reporting on progress to ensure each project runs smoothly, is within agreed budget and key turnaround times (TATs), the integrity and governance of the HR systems and processes are maintained and that the projects deliverables are focused on HR requirements and appetite for technology complexity

ACCOUNTABILITIES

No.

Accountability

Description

1.

Project Management

Support in the creation and approval of key HR IT related project implementation plans, agreeing with IT key milestone dates and achievements and completion dates to ensure full understanding of requirements and expectations

Manage and oversee the project management and delivery of the IT HR project work streams creating, managing and monitoring progress reporting on variances to the implementation plan in order to recommend actions that need to be taken to allow the project to achieve its targeted launch date

Oversee the implementation of each HR IT project, conducting user testing at key milestones to ensure the integrity and governance of the HR system and related policies

Act as the project owner, challenging and correcting expectations on the programming and deliverables to ensure a satisfactory solution to any identified issues

2.

Quality Systems

Review project\xe2\x80\x99s progress against set milestones to ensuring goals are met, HR\xe2\x80\x99s requirements are being satisfied and the complexity of the deliverables achieve the end deliverable outputs

Monitor each deliverable\xe2\x80\x99s outputs in order to support the integrity and confidentiality requirements of the project

Oversee projects users testing stages to ensure the outputs are in line with requirements and that data stays safe and confidential

3.

People Management

Manage self and team in line with ADCB\xe2\x80\x99s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Manage the effective achievement of the team\xe2\x80\x99s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

4.

Policies, Processes, Systems and Procedures

Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

5.

Continuous Improvement

Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

6.

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank\xe2\x80\x99s required levels of service in all internal and external customer interactions

Skills

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 7 years of experience in IT related project implementation, with a focus on the end users requirements

Minimum Qualifications

Bachelor\xe2\x80\x99s degree in Information Technology, Business Administration, Human Resources or related field

Knowledge and Skills

Knowledge of IT programming

Able to understand IT terminology

Project Management skills

Analytical mind

Organisational skills, able to manage multiple projects consecutively

Inquisitive mind

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