Job Description

We are looking for a confident and result-oriented Patient Coordinator / Lead Conversion Executive to handle online and walk-in enquiries at our premium dental and skin clinic in Satwa.

The ideal candidate must have strong sales skills, excellent English communication, and a passion for converting enquiries into appointments.

Key Responsibilities:

Handle incoming leads from WhatsApp, calls, and social media. Convince and convert leads into confirmed appointments through professional communication. Manage the daily appointment schedule and coordinate with doctors. Maintain lead tracking and follow-up records systematically. Ensure every patient receives exceptional customer service. Collect Google reviews and encourage referrals. Support marketing and promotional campaigns through effective follow-ups.
Requirements:

Female candidates preferred Must have strong English communication and sales negotiation skills. Confident to speak with new clients and close appointments. Experience in a dental/skin clinic, call center, or beauty industry preferred. Active on WhatsApp and social media. Basic computer knowledge required.
Working Hours:

9 hours per day (including 1-hour break) 1 day off per week
Salary & Benefits:

Attractive monthly salary based on experience Performance-based incentives for successful lead conversions Friendly and motivating work environment
About Us:

Floss & Gloss Dental & Skin Clinic in Satwa, Dubai, is a fast-growing clinic known for professional treatments and exceptional customer care. We believe in teamwork, positivity, and delivering smiles--both dental and personal!

Job Type: Full-time

Application Question(s):

Do you have previous experience working in dental/skin/beauty clinics or call center/customer service role ? how many years of sales or customer handling expereince do you have? What is your expected monthly salary? What languages can you speak fluently? * If two patients message at same time asking for information, how will ou prioritize and handle them?