Job Description

The Field Services Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

The Lead Field Service Engineer performes the following roles and responsibilities:

Conduct chemical analysis at the lab on a daily basis. Compare the test results against chemical treatment program guidelines. Provide early, on-site trouble-shooting response and act as a channel to utilize company product application technical support. Realize the sampling and the analytical monitoring required as part of the monitoring plan. Maintain the client's technical file up-to-date using a dedicated online platform. Follow stock levels and ensure orders are timely. Review the chemical injection rates of all production chemicals under this contract. Ensure lines of communication to the company's site manager are maintained to successfully deliver the Contract Scope. Work with onsite company team to identify necessary spares and consumables stocking and ordering schedule. Comply with Veolia & customer EHS requirements. Comply with Veolia & customer ethics policies & local law.

Qualifications & Experience

BSc Chemical Engineering, Industrial Engineering or Chemistry. Minimum of 8 years' experience in water chemical treatment (Desalination, RO, Boiler, Cooling & Waste Water) and Refinery chemical process treatment (Desalter, CDU, Amine unit, preheat exchanger, tank farm additives, etc ...). Customer service experience. Strong analytical skills and business acumen- results oriented.

Skills & abilities:

Fluent in written and spoken English. Arabic is a plus. Strong communications skills (written, verbal, and listening). Strong interpersonal skills. Ability to be a real team player. Self-initiative and motivation with the ability to work independently. Strong organizational skills.