Job Description

Ensure proper cleaning of linen, terry and guest clothing items and uniforms. To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity.
SCOPE / BUSINESS CONTEXT BUSINESS CONTEXT

• A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.
• Number of Direct Reports - 2
• Titles of Direct Reports - n/a

CANDIDATE PROFILE
Experience

• Worked in a laundry before

Skills and Knowledge

• Good oral and written communication skills in English

• Able to get on well with people from many different backgrounds
• Able to work under pressure at times
• Ability to be versatile
• Able to do shift work
• Has knowledge of different chemicals and fabrics

SPECIFIC DUTIES
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, and human capital index and market share.

• Reports to Housekeeping office with uniform and clock in.
• Collects the laundry, suites metal key bunch from HK office, signs for it and picks up daily room reports from Housekeeping office. To ensure that the key is not handed over to anyone and should not open guest rooms for anyone.

Essential Functions

• Ensuring his/her uniform and name tag are worn as per hotel standard.
• Proper sorting and tagging of guest clothes
• Using equipment - Flat presser, washing machine, dryers and dry clean machine
• Wash and dry guest clothes
• Pressing of guest clothes
• Folding of guest clothes
• Using correct chemicals
• Delivering of guest clothes to guest suites
• Attending daily briefings and departmental meetings
• Maintaining the cleanliness of work area
• Arranging and organizing the laundry and linen store rooms
• Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts.
• Set dryers to designate times and temperatures based on fabrics contained in load.
• Remove articles from dryer when cycle is complete.
• Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load.
• Fold cleaned articles into designated size, either by hand or using folding machine.
• Operate washing and, dry cleaning machinery in accordance with company standards.
• To be aware of Health and safety regulations
• Since there is no linen runner or line shoot, ensure to collect all the guest suite soil linen and segregating /drop them to the respective location.
• Any other duties as assigned by the housekeeping Supervisor.
• Support to get the green certification for the property and ensure to pack &store the collected used for its collection of outside recycling company.
• During sandstorm/Heavy wind and Rains days ensure that all last minute housekeeping requests are fulfilled and immediate assistance given for the effected in house guest.
• Report all sudden break down laundry equipment's to engineering department and get it repaired without effecting the operation.
• Deliver processed all guest laundries and keep ready the management personal laundry for their pickup.
• Ensure all associates in the department followed the PPE procedures and maintained the social distancing in the laundry and all associates used the ECOLAB recommended cleaning/ sanitizing products and maintained proper levels of stocks.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.