Job Requisition ID: 158315

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The primary responsibility of the position is to assure that the property receives quality landscape maintenance throughout assigned properties. This is accomplished by coordinating and monitoring the performance of inhouse staff & the sub-contractors so that the agreed quality standards are obtained. Support client in any future landscaping projects and upgrades; ensure efficient and effective coordination, direct supervision of landscape works and their related services, including vendor management, services, and support, in line with management directives.

The Landscape Manager will have to demonstrate excellent leadership qualities and be able to handle multiple and often conflicting priorities. Develop and maintain standard operating procedures, emergency response plans, preventive and predictive maintenance programmes and all technical documentation.

What you will do:

Responsible for:

Corrective/Reactive, Planned preventive maintenance

• Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting.
• Identify critical systems, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services.
• Prepare contract specific PPM procedures, PPM schedule, and resource planning.
• Prepare method statements, risk assessment, PPM Task sheet.
• Tally and close all planned PPM work orders on monthly basis.
• Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI\'s.
• Handle escalations, emergencies and resolve all customer complaints, prepare technical reports.
• Adherence to the set standards and provide expert advice to the team.
• Calibration of all tools and tackles, safety devices
• Schedule, coordinate and oversee the maintenance contracts of Sub Contractors

Contract Managment

Responsible for monitoring Service Level Agreements (SLAs) and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance

Quality Control

• Conduct before and after inspections of site conditions of landscaping and irrigation system operations.
• Identify insect and disease issues and take appropriate measures.
• Report turf and tree stress to appropriate hierarchy.
• Assist relevant staff in completion of required tasks

Employee Supervision

• Oversee proper safety equipment and Personal Protective Equipment usage and practices of relevant staff.
• Conduct \xe2\x80\x9con the job\xe2\x80\x9d training as needed.
• Prioritize the day\'s work list and assign duties to crew members.
• Begin to develop working knowledge of production planning and scheduling.

Communication

• Proactively address questions or issues
• Review site with appropriate hierarchy

Suggest Improvements * Update Supervisor on status of site

Service Standards

Implement expected service standards to the staff and monitor them in terms of personal grooming, hygiene levels, communication skills and the service offered to guest with the objective of superior client experience and ensuring that they appropriately represent the high-level golf course standards. Arrange necessary training to maintain / improve standards

Required skills to be successful:

Job-Specific Skills:

• Plant and turf identification and care, including disease and insect knowledge.
• Must have competency in proper handling and knowledge of various machinery.
• Standard units of measure
• Basic math including addition, subtraction, multiplication, division, area, square feet.
• Safety requirements
• UAE driving license.
• Operation Irrigation system and controls

Abilities:

• Good verbal skills
• Supervisory skills
• Problem solving skills.
• Excellent communication skills, working knowledge of all aspects of landscape maintenance.
• Ability to work effectively in a team environment.
• Provide quality landscape maintenance and exceptional follow-up skills.
• Working knowledge of all type of landscaping equipment

Behavioural Competencies:

• Teamwork
• Good interpersonal and communication skills
• Professional Knowledge
• Working in a multi-cultural environment

What equips you for the role:

Minimum Qualifications and Knowledge:

Bachelor\'s degree in Agriculture, Landscape Architecture or equivalent

Certification in Horticulture is preferable.

Minimum Experience: 5-8 years Middle east

Minimum 3-5 years as Landscaper Manager experience in management large communties including leadership skills, is required.

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

Al-Futtaim