Lady Guest Relations European / Arabic Speaker
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
Guest Relations Officer
at Conrad Hotel - Etihad Towers in Abu Dhabi. This role is focused on delivering exceptional customer service, assisting with guest inquiries, and ensuring a personalized experience.Key Responsibilities:
Greet and welcome guests, ensuring a positive first impression. Address guest inquiries and resolve complaints promptly. Anticipate guest needs and offer personalized services. Assist with check-in/check-out and VIP guest services. Coordinate with hotel departments to fulfill guest requests. Maintain accurate guest records and follow-up to ensure satisfaction.
Qualifications:
High school diploma (hospitality certifications are a plus). Previous experience in guest relations or customer service. Strong communication, problem-solving, and organizational skills. Flexibility to work day and night shifts.
Interested and can start immediately? Send your CV + 2x2 photo to austine.anzaldo@psinv.net.
Job Type: Full-time
Job Type: Full-time
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Job Detail
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Job IdJD1836060
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned