L1 Support Enginer
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
Job description:
Location:
Abu Dhabi, UAEEmployment Type:
Contractual - 3 MonthsExperience:
7-10 Years ExperienceJob Overview
We are looking for an L1 Support Engineer with strong Azure knowledge and basic database skills to manage day-to-day operational tasks. This role focuses on cloud operations, monitoring, incident handling, and executing scripts/playbooks--not traditional desktop or IT support.
Key Responsibilities
Handle day-to-day IT-related customer complaints and operational support tasks. Perform scheduled operational activities and routine tasks on cloud infrastructure. Monitor infrastructure capacity and system performance on Azure. Execute scripts and playbooks based on operational requirements. Generate and extract reports from MS SQL and Oracle databases. Track, communicate, and escalate technical issues until closure. Work closely with internal teams to ensure smooth operational performance.
Required Skills & Expertise
Azure Concepts:
VMs, Storage, NetworkingITIL Knowledge:
Incident, Request, and Change management Strong troubleshooting and analytical skills Experience withSQL
(queries, report generation) Basic understanding of Oracle DB (added advantage) Good communication and coordination skills Ability to follow SOPs, playbooks, and technical processesJob Type: Contract
Contract length: 3 months
Pay: AED8,000.00 - AED10,000.00 per month
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Job Detail
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Job IdJD2182287
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned