Job Description

KEY RESPONSIBILITIES

Network Engineer L1 have a wide range of responsibilities, which can include:

Installing, configuring, and troubleshooting network devices such as Router, Switches, Access Point and Wireless Controller etc.

Going to the sites for installation and configuration of network devices.

Plan, design, test & implement networks/solutions based on industry leading best practices & products.

Shall understand and well document client requirements.

Validate and communicate designs and re-design as per client requirements for enhancements considering best practices & organization compliance & security policies.

Develops and improves project-related documents with any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc...

Experience in Network implementation, Positive customer service attitude with excellent soft skills.

Troubleshoot & resolve issues reported by clients/users in timely manner.

Coordinating with IT staff to implement approved software patches & upgrades on servers or workstations, network devices.

Provide documentation & training to on-ground technical staff for installations, provision & troubleshooting related cases.

Ensure documentation of all routine works and user complaints along with resolution steps in detail.

Qualifications & Skills

1-3 years of hands-on experience in LAN/WAN, VoIP, and network infrastructure Familiarity with Cisco devices and protocols: DNS, DHCP, SNMP, Telnet, SSH, TCP/IP, UDP, FTP, HTTP/S, ICMP Experience with PBX/BIB management and splicing modules Strong documentation and reporting skills Certifications such as CCNA/CCNP preferred Knowledge of virtualization (VMware, Hyper-V) and cloud platforms (AWS, Google, Oracle) is a plus Excellent communication and client-facing skills
Job Type: Full-time

Application Question(s):

Do you have experience preparing technical documentation such as HLDs, LLDs, or MOPs? - Have you supported VoIP or PBX systems in a professional capacity? Are you comfortable working in field environments and traveling to client sites
Education:

Bachelor's (Preferred)
Experience:

network designing : 6 years (Preferred) WAN, SD-WAN, LAN, Wireless, Security, VoIP, IPTV/OTT, : 6 years (Preferred) , IPTV/OTT, CCTV, GSM, Cloud & Virtualization.: 6 years (Preferred)
License/Certification:

CCNP/HCNP (Preferred) CCIE and HCIE (Preferred) Microsoft, Amazon, Oracle, Google, VMware (Preferred) * Cloud & Virtualization certifications (Preferred)