Job Description

Approach and engage potential customers in a friendly and professional manner, providing information about the tourism company's products and services. Highlight any current promotions, discounts, or limited-time offers on tours, experiences, or packages. Suggest additional products or services (e.g., guided tours, upgrades) to enhance the customer experience. Keep track of all transactions and sales, ensuring accuracy in pricing and payments. Work towards achieving or exceeding sales goals set by the company, contributing to overall revenue generation. Provide regular reports on sales performance, customer feedback, and any issues to the sales manager or supervisor. Address any customer complaints or concerns in a professional and calm manner, ensuring customer satisfaction. Help customers with booking processes, ensuring they understand the steps involved in reserving tours or purchasing tickets. Hand out promotional materials, including brochures, flyers, to increase brand visibility and customer awareness. Share details about the local area, including must-see attractions, dining spots, and events, to enrich customers' travel experience. Keep up-to-date with the latest information on new tours, attractions, and company offerings to provide customers with accurate and relevant details. Ensure that all promotional materials, brochures, and products are well-stocked and displayed in the kiosk. Process payments using various methods (cash, credit card, etc.), and handle the cash register responsibly. Ensure all necessary forms and documents are completed and submitted accurately for bookings and reservations. Collaborate with other kiosk sales representatives and team members to meet overall sales objectives. Communicate any important customer feedback to the team to improve services or address issues.
Key Skills and Attributes:

Strong communication and interpersonal skills. Ability to work independently and as part of a team. Persuasiveness and sales skills. Knowledge of the tourism industry and local destinations. Friendly, approachable, and customer-focused attitude. Organizational and multitasking abilities.
Salary : Full Package

Job Type: Full-time

Pay: QAR3,000.00 per month