Job Description

We are looking for a Key Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What's On Your Plate?

Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.

Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.

Identify revenue opportunities.

Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.

Build weekly/monthly reports, track & communicate performance data

Establish, build, and maintain strong relationships

Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners

Build visibility internally and externally via deep data analysis & cross-functional business reviews

Identify industry trends

Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives

Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)

Business Driver for the growth of Key Accounts in Non Food Vertical

Responsible for the relationship with the Key Account Vendors

Accountable for:

Right Assortment

Healthy Orders

GMV Growth

Service quality need to be consistent for all the brands across

Maintain continuous business relationships with Key Vendors

Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.

Maintain regular relationships with various stakeholders from the brand

Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement

Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.

Work internally with the various departments to ensure all requirements of the brand are met.

Update and maintain a track record of all activities related to the brand on SalesForce.

What Did We Order?

Bachelor's degree in any discipline

From 3-5 years of experience holding the same title or relevant

Able to analyses data and sales statistics and curate a solution

Excellent communication and negotiation skills

Customer oriented

Experience in both FMCG and managing brands

Able to travel across emirates as required.

JR0042700