Key Account Manager Wholesalers

Anfa, Casablanca-Settat, 20, Morocco, Morocco

Job Description

1658 Viatris Pharmaceuticals S.A.S.

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via:

Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services.

Every day, we rise to the challenge to make a difference and here's how the Key Account Manager Wholesalers role will make an impact:

ROLE SUMMARY

The Wholesaler Account Manager is responsible for demand generation based on an understanding of the needs of the account, and the ability to service and connect account level customers to meet agreed business objectives.

The Wholesalers Account Manager is responsible for the efficient management of regional Wholesalers business (Leading conversation & interactions with strategic account Key Decider Makers (procurement,pharmacist responsible) and drive fulfillment of strategic projects through account segmentation targeting excellence.

The Wholesalers account Manager accountability

- Accountable of managing Viatris business in the assigned institutions to maximize the patient impact and demand generation based on identifying and understanding the customers drives, and the ability to service and connect account level customers to meet agreed business objectives. - Develop and improve WS Business models and provide accurate analysis - Bring forward proposals and insights for enhanced solutions answering to the areas of joint interest/needs at accounts level, and to create better customer experience. - Work closely with the Cross functional team/appropriate - Identify Customers, and other key decision makers within the accounts. - Connect and communicate multiple insights from various stakeholders to develop an account plan of action. - Ensure customer support by engaging with customers through both in-person and virtual interactions. - Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders - Analyze current contracts, identify opportunities and execute agreements with wholesalers. - Respond to customer requests by connecting with cross functional team to provide responses and input. - Monitor and respond to external trends, such as industry consolidation, government policies, changing consumer behaviors to build and sustain a wide network of external and internal alliances in order to best prepare Morocco organization for the future. - Set accurate sales forecast per account and ensure revenue targets achievement. - Secure optimal sell-in sell-out within the accounts; Monitor the stocks. - Accountable of the purchase orders generation - Maintain up to date customers and accounts records and ensure effective calls planning and execution. - Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. - Maintains a methodical approach toward each call/engagement objectives (e.g., clear next steps and appropriate documentation, managing to KPIs) - Utilizes current digital tools effectively as well as adapts quickly to new tools for successful customer engagement; leverages analytics to assist with developing insights and planning the next best action

Key Performance Indicators:

BASIC QUALIFICATIONS/EXPERIENCE

- Minimum 5 years experience in pharmaceutical industry in a customer and specifically in Account management (Pharmacies and/or Wholesalers). - Demonstrated commercial and business acumen, strong negotiation skills. - Excellent written and oral communication skills in French - Demonstrated leadership skills, business analytical skills, influencing and Interpersonal communication ability. - Demonstrate a strong understanding of the compliance risks related to the role and the local market and understands the importance of acting with integrity". - The ability to work independently and as part of a team - Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact. - Ability to effectively build rapport and relationships with customers in a hybrid mode across F2F and virtual environments

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer. #LI-Remote

R5633263

Remote/Remotely/Tele/Telecommute/From home

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Job Detail

  • Job Id
    JD1536065
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Anfa, Casablanca-Settat, 20, Morocco, Morocco
  • Education
    Not mentioned