Job Description

Key responsibilities:

Relationship Management:

Build and maintain strong, long-term relationships with key clients to ensure loyalty and retention.

Client Advocacy:

Act as the primary point of contact for key clients, addressing inquiries, and resolving issues promptly and effectively.

Strategic Planning:

Develop and implement strategic account plans to align with both client objectives and company goals, including identifying opportunities for upselling and cross-selling.

Business Reviews:

Conduct regular business reviews with clients to discuss performance, provide insights, and identify areas for improvement.

Internal Coordination:

Collaborate with internal departments (e.g., sales, marketing, product) to ensure client needs are met and projects are delivered on time.

Negotiation:

Negotiate contracts, pricing, and renewals to ensure mutually beneficial terms.

Growth:

Proactively identify new business opportunities within existing accounts to increase revenue and market share.

Analysis:

Track key performance indicators (KPIs) and analyze data to measure success, drive continuous improvement, and adapt strategies based on market dynamics.
Required skills and qualifications:

Experience:

Proven experience in account management, sales, or a related field.

Education:

A bachelor's degree in business administration, finance, sales, or a related field is often required.

Soft Skills:

Exceptional communication, interpersonal, and relationship-building skills are crucial for building rapport with key clients.

Technical Skills:

Proficiency in CRM software and Microsoft Office Suite is essential.

Other Skills:

Strong negotiation, strategic thinking, problem-solving, and leadership skills are necessary for success in this role.
Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

Can join immediately
Experience:

Key Account Manager: 2 years (Required)
License/Certification:

* UAE Driving License (Preferred)