Job Description

Job Summary:

We are looking for an experienced and results-driven

Key

Account Manager

to oversee key partnerships and manage high-value accounts within our sales operations. The ideal candidate must have strong experience in

food delivery or e-commerce platforms

such as

Noon, Careem, or Talabat

, and proven expertise in handling

large restaurant chains and key business clients

. This role requires excellent leadership, relationship management, and strategic sales skills to drive growth and ensure client satisfaction.

Key Responsibilities:

Manage and grow relationships with

key accounts

, including major restaurant brands and strategic partners. Lead and supervise the

sales team

, providing guidance, performance monitoring, and ongoing support. Identify and pursue opportunities to expand business with existing and new partners. Collaborate with restaurant partners to optimize their performance and achieve mutual growth goals. Conduct

business reviews and performance analysis

for high-value clients. Negotiate contracts, pricing, and promotional agreements in alignment with company objectives. Coordinate closely with internal teams such as

Operations, Marketing, and Finance

to ensure smooth execution of partner activities. Monitor competitors and market trends to identify new opportunities and maintain a competitive edge. Ensure top-tier client satisfaction through timely communication, issue resolution, and proactive account support. Prepare and present

sales forecasts, performance reports, and business plans

to management.

Qualifications & Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field.

Minimum 3-5 years of experience

in Account Management, Sales, or Business Development, preferably with

Noon, Careem, Talabat, or similar platforms.

Proven track record in handling

large restaurant groups or high-value clients.

Strong understanding of online delivery platforms, sales cycles, and market dynamics. Excellent leadership and team management skills. Outstanding communication, negotiation, and presentation abilities. Proficiency in

MS Office (Excel, PowerPoint, Word)

and CRM systems. Ability to work under pressure and meet business targets.
Job Type: Full-time

Pay: AED6,000.00 - AED9,000.00 per month