Job Description

Job Category: Brand Operations
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Objective:
This position is responsible for supporting the wholesale operations by managing order processing, documentation, and day-to-day coordination with internal teams and external partners. The role plays a key part in ensuring seamless execution of wholesale transactions, partner servicing, and reporting, thereby contributing to overall sales efficiency and brand growth across assigned brands.
Key Responsibility:
Strategic Planning

• Maintain ongoing communication with wholesale clients to support order processing, respond to queries, and ensure client satisfaction.
• Assist in preparing for client meetings, sell-in sessions, and product training presentations.
• Coordinate with planning and sales teams to collect order inputs and monitor partner performance.

Order Processing & Documentation

• Track order confirmations, invoice generation, and follow-up on shipping schedules in collaboration with logistics and supply chain teams.
• Ensure accuracy and timely completion of all required documentation, including contracts, invoices, shipping details, and partner records.
• Support adherence to SOPs for wholesale operations and escalate issues as necessary.

Inventory & Replenishment Monitoring

• Assist in maintaining stock movement reports and analyzing product availability across wholesale accounts.
• Coordinate with internal teams to ensure proper stock allocation and timely replenishments.
• Highlight low-performing products and contribute insights on restocking or clearance requirements.

Reporting & Market Insights

• Prepare regular sales and performance reports for internal review.
• Collect competitor data, market feedback, and pricing trends to support decision-making.
• Maintain accurate databases and records for wholesale clients, transactions, and product cycles.

Desired Experience:

• 1-3 years of experience in wholesale, sales coordination, or B2B account management.
• Proficient in Excel and ERP systems with strong reporting and analytical capabilities.
• Ability to communicate professionally and build collaborative relationships across teams.
• Bachelor's degree in Business Administration, Sales & Marketing, or a related field