Job Description

Timings:

11am to 8pm

Days:

Monday to Saturday

We are looking for a proactive and experienced

Key Account Manager

to work in a leading Australian firm, managing and growing high-value client relationships and agency partnerships. This role is critical in ensuring sustained revenue generation, exceptional client servicing, and driving growth across different platforms. You will be the main point of contact for top-tier clients and agents, ensuring their satisfaction while identifying new commercial opportunities that align with the Company and business goals.

The ideal candidate is a relationship-focused, strategic thinker who thrives in fast-paced environments and understands the nuances of both B2B and B2C landscapes.

Responsibilities

Client & Account Management

Serve as the primary point of contact for key clients, agents, and partners. Understand client objectives and provide tailored solutions aligned with company's product and services Manage end-to-end client servicing, from onboarding and brief management to execution and client journey.

Revenue & Growth Management

Own the revenue targets for key accounts and ensure consistent monthly income generation. Identify opportunities for upselling and cross-selling within existing accounts. Develop and execute account growth strategies in collaboration with sales and marketing teams

Relationship Building & Retention

Cultivate long-term relationships with clients and agents. Ensure client satisfaction through regular check-ins, performance reviews, and responsive communication. Secure repeat business through high-quality service and strong interpersonal rapport.

Strategic Planning & Market Expansion

Collaborate with business development to expand the key account portfolio and enter new markets. Provide insights into industry trends, competitive benchmarks, and customer needs. Represent the influencer brand at high-profile events, meetings, and activations.

Data-Driven Decision Making

Use CRM and analytics tools to track account performance, forecast revenue, and generate reports. Monitor KPIs such as client retention rate, campaign success metrics, and revenue contribution.

Required Skills:

Strong client servicing and relationship-building skills Proven experience managing high-value accounts Experience with CRM systems and data reporting (preferred) Strong communication, negotiation, and presentation skills Experience in B2B and B2C Results-driven mindset with a focus on ROI
Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month

Experience:

* Business Development: 4 years (Preferred)