Job Description

As a Systems Engineer, you play a central role in the successful implementation of customer projects by managing the software server infrastructure and ensuring seamless integration between automation hardware and third-party systems. You act as the technical lead throughout the project lifecycle and collaborate closely with internal teams, customers, and external vendors.

Short Facts

Dubai, Middle East Engineering Permanent Position

Your collaboration

Advising customer teams on the required server infrastructure and acting as the subject matter expert for software systems and integration Installing and integrating internal systems and third-party interfaces, including HL7, SQL, and scripting-based solutions Deploying software updates and upgrades to customer environments as needed Collaborating with Project Managers and Site Installation Managers to ensure seamless connectivity between automation hardware and server infrastructure Leading the setup and programming of labeling systems according to best practices Supporting Sales and Service teams in EMEA and APAC with effort estimates and scope definitions for special projects Working closely with technical product teams and Technology Centers to develop and refine deployment standards and software best practices

Your competence

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or 3+ years of relevant experience in healthcare software deployment or customer support Familiarity with healthcare interface standards (e.g., HL7) and integration engines such as Mirth Connect or Rhapsody Strong problem-solving and troubleshooting skills with the ability to understand complex system integrations and data flows Experience with Microsoft SQL for querying and data manipulation Proficient in scripting or programming languages such as JavaScript, Bash, Ruby, or Python Skilled in installing, configuring, and supporting Windows Workstation, Windows Server, Microsoft SQL Server, and Linux applications Familiar with support tools like SecureLink, BeyondTrust, GitHub, Slack, and Microsoft Office Suite Willingness to travel within the EMEA region for team collaboration and customer project support

Desirable, but not Essential:

Experience with Crystal Reports or similar SQL reporting tools Experience with Troubleshooting IT infrastructure including networks, and VPNs

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.


Learn & Grow
Flexible Working Options
Globally Networked Environment
Modern Work Environment
Global Opportunities

Our commitment

We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.