Junior Sales Administrator (e Commerce)
Dubai, United Arab Emirates
Job Description
Job Summary: We are seeking a highly organized and detail-oriented Sales Administrator to join our e-commerce team. In this role, you will be responsible for managing and coordinating the sales process from start to finish, including order processing, invoicing, and customer communication. You will also be responsible for maintaining accurate sales records, analyzing sales data, and providing support to the sales team as needed. Key Responsibilities:
- Process customer orders accurately and efficiently, including creating invoices and coordinating shipping and delivery.
- Maintain accurate sales records and track orders through the sales cycle.
- Communicate with customers to address any questions or concerns related to their orders.
- Analyze sales data to identify trends and areas for improvement.
- Provide support to the sales team as needed, including scheduling appointments and coordinating meetings.
- Assist with the development and execution of sales strategies and campaigns.
- Collaborate with cross-functional teams, including marketing, finance, and operations, to ensure smooth and successful sales processes.
- 2+ years of experience in a sales or administrative role, preferably in an ecommerce environment.
- Proficiency in Microsoft Office and Google Suite.
- Excellent communication and customer service skills.
- Strong attention to detail and ability to multitask.
- Ability to analyze and interpret data to identify trends and areas for improvement.
- Proactive and self-motivated with a strong work ethic.
- Bachelor\'s degree in a related field (preferred but not required).
- Managing and updating the company\'s e-commerce website, including product listings, pricing, and promotional offers
- Analyzing sales data to identify trends and areas for improvement
- Developing and implementing marketing campaigns to drive traffic and sales to the e-commerce website
- Managing customer relationships, including responding to customer inquiries and complaints and handling returns and exchanges
- Collaborating with cross-functional teams, including marketing, customer service, and logistics, to ensure the smooth operation of the online sales channel
- Tracking and reporting on key performance metrics, such as website traffic, conversion rates, and sales revenue
- Staying up-to-date on industry trends and best practices in e-commerce
- The ideal candidate for this role should have strong analytical skills, excellent customer service skills, and experience with e-commerce platforms and tools. They should also have excellent communication and organizational skills and be able to work effectively in a fast-paced environment.
- Do You have MS Office skills?
- Do you have any experience using the WIX platform?
- sales or administrative role: 2 years (Preferred)
- English (Required)
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Job Detail
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Job IdJD1487331
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned