Job Description

Being a part of our Claim Operations Team, you add value to the organization as you are directly aligned to organizational goals. It's a unique team in terms of learning as we cater to all the countries where Alkhaleej Takaful Insurance has offices and we support all line of businesses (Property, Casualty, Professional and Specialty) and all products. Our claims team receives loss notifications (first notice of loss) directly from our brokers/insured across the world and set up claims as per defined standard operating procedures and service level agreement. As a member of our team, you will be required to use your knowledge and learning's at work to identify claims loss details from the first notice of loss. A major part of our team also work as actual claim owners on follow business (Coinsurance) and do reconciliation/triaging of monthly/quarterly statements and process financials as per leader's instructions. What will your essential responsibilities include?

• Index claims related documents for various lines of businesses.
• Create first notice of loss & setup incident only claims in our claims systems.
• Reconcile coinsurance bordereau and enter payments/reserves in our claims systems.
• Work together with onshore teams to resolve complex scenarios and ask for additional information when needed.
• Maintain proper documentation of all the procedures and updates.
• Be part of the process meetings and participate in monthly/quarterly audio & video conference calls.
• Make sure to achieve service level agreements and meet set quality

You will report to Assistant Manager, Claims. We're looking for someone who has these abilities and skills:

• Higher education and above
• Excellent communication skills in English
• Computer literate including Microsoft office
• Inquisitive mind with strong analytical thinking skills
• Good organizational skills and excellent attention to detail
• Open to new challenges

Resume/CV should be sent in English Job Type: Full-time Salary: QAR8,000.00 - QAR10,000.00 per month