Jira/confluence Administrator
Dubai, United Arab Emirates
Job Description
We are currently looking for a Jira & Confluence Systems Administrator at (IT PMO) for implementing, managing, and providing end to end support.
What we expect you to do
Qualifications
Here's what we are looking for in candidates for this job
Qualifications Here's what we are looking for in candidates for this job · BA/BS degree or equivalent experience in Information Technology or Computer Sciences · JIRA Certified Expert is a must · Jira Certified Administrator (Cloud) is a Must · 5+ years of experience as a JIRA and Confluence Administrator with experience customizing JIRA projects with various schemas. · Experience in Bitbucket · Expert level Atlassian tool administration knowledge on JIRA and Confluence · Excellent documentation skills, including system as-is and system maintenance processes and procedures · PowerBI Integration for delivery of reporting functionality · Extending Atlassian products with code development (Java & ScriptRunner) · Integrating Atlassian products with other systems via API endpoints · Previously involved in migrations from on-premise Jira to Atlassian Cloud · Excellent knowledge of JQL · Previous experience of Agile, Scrum and Kanban methodologies and continuous integration and continuous deployment practices · Experience with writing scripts and managing reports on Jira and supported reporting applications · Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA · Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration. · Able to work independently with minimal guidance in a rapidly changing environment · Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
As a Jira & Confluence Systems Administrator, your will be accountable for ensuring the availability, optimal overall performance and usability of Jira and Confluence systems. You will provide services to internal IT users, ensuring that Jira and Confluence services remain both functional and available at all times, through proactively identifying, investigating and resolving technical incidents and problems related to the platforms and applications.
What we expect you to do
Installation and configuration of Jira Data Center
Configure, maintain, and administer Atlassian products (Jira, Confluence, Bitbucket), Slack, and associated add-ons to maximise efficiency
Create workflows, custom fields, dashboards, Kanban, scrum, and reports
Gather requirements for business processes and determine ways to optimise/improve Atlassian tools and environments
Maintain and improve projects, configuration, and permissions in line with the organisation’s Information Security policies
Contribute to, and maintain, the Atlassian Product roadmap
Maintain abreast of new functionality and seek to integrate value adding solutions to support the Atlassian Product roadmap
Conduct training for employees and new hires on the Atlassian toolset and briefing on new functionalities
Liaise with teams and be a point of contact and expertise
Deliver prompt issue resolution with JIRA Projects and Confluence in coordination with other admins and partner teams
Integration of Jira into existing tool chains
Support in controlling the application operation
Act as the Jira Technical Lead for all Jira escalations
Ensure the reliability and usability of the Atlassian suite
Work on performance, functional and user acceptance testing
Engage and work with all stakeholders associated with the delivery and delivery teams
As part of the PMO team support and assist with PMO activities.
Requirements
Qualifications Here's what we are looking for in candidates for this job
BA/BS degree or equivalent experience in Information Technology or Computer Sciences
JIRA Certified Expert is a must
Jira Certified Administrator (Cloud) is a Must
5+ years of experience as a JIRA and Confluence Administrator with experience customizing JIRA projects with various schemas.
Experience in Bitbucket- Expert level Atlassian tool administration knowledge on JIRA and Confluence
Excellent documentation skills, including system as-is and system maintenance processes and procedures
PowerBI Integration for delivery of reporting functionality
Extending Atlassian products with code development (Java & ScriptRunner)
Integrating Atlassian products with other systems via API endpoints
Previously involved in migrations from on-premise Jira to Atlassian Cloud
Excellent knowledge of JQL
Previous experience of Agile, Scrum and Kanban methodologies and continuous integration and continuous deployment practices
Experience with writing scripts and managing reports on Jira and supported reporting applications
Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA
Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration.
Able to work independently with minimal guidance in a rapidly changing environment
Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
Qualifications Here's what we are looking for in candidates for this job · BA/BS degree or equivalent experience in Information Technology or Computer Sciences · JIRA Certified Expert is a must · Jira Certified Administrator (Cloud) is a Must · 5+ years of experience as a JIRA and Confluence Administrator with experience customizing JIRA projects with various schemas. · Experience in Bitbucket · Expert level Atlassian tool administration knowledge on JIRA and Confluence · Excellent documentation skills, including system as-is and system maintenance processes and procedures · PowerBI Integration for delivery of reporting functionality · Extending Atlassian products with code development (Java & ScriptRunner) · Integrating Atlassian products with other systems via API endpoints · Previously involved in migrations from on-premise Jira to Atlassian Cloud · Excellent knowledge of JQL · Previous experience of Agile, Scrum and Kanban methodologies and continuous integration and continuous deployment practices · Experience with writing scripts and managing reports on Jira and supported reporting applications · Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA · Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration. · Able to work independently with minimal guidance in a rapidly changing environment · Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
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Job Detail
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Job IdJD1416786
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned