Employee Benefits – SME Team We are looking for a Group Medical Insurance Administrator to join our expanding SME Team. Based in our Dubai Office, you will provide insurance solutions and administrative support to our SME corporate customers and financial advisers by utilising your in-depth knowledge of the Group Medical products we distribute and be familiar with external providers policies and procedures. Your Responsibilities:
Handle all Group Medical Insurance clients
Service a portfolio of existing corporate customers (policy renewal, claims, endorsement, premium payment collection, etc.)
Must have experience with DHA/HAAD compliancy rules
Resolve queries raised by financial advisers and external customers
Provide our customers with insurance solutions that fit the needs of their corporate (from quotation to policy implementation)
Interact regularly with our insurance partners both in-person & on the phone
Prepare and present a comparison of benefit tables from different providers
Maintain client & policy data in a timely & accurate manner within our internal system
Demonstrate a “can do” and professional attitude
What we are looking for:
Ideally up to 5 years of experience in a customer servicing role in the insurance industry (Group Medical Insurance), underwriting, policy implementation, claim management & endorsements.
Familiar with insurance providers operating within the local market, their products and processes
Must be a Team Player
Excellent English communication skills both verbal and written
Be able to multi-task and prioritise workload
Proficiency in Excel, Word and Outlook
CII is a plus
Nexus offers an attractive salary package including medical and group life insurance, career advancement, and modern and convenient offices based in Downtown Dubai
Job Categories: Employee Benefits
Job Types: Full Time
Job Locations: Dubai
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