Job Description

Pay: AED8,000.00 - AED10,000.00 per month
DEPARMENT: IT
REPORTS TO: IT Head
Education: Bachelor's (Preferred)
Experience: IT Field, or equivalent : 3 years (Preferred)
Job Type: Full-time
Provide IT support for end-users, resolving hardware, software, and network issues.
Address helpdesk tickets promptly and ensure user satisfaction.
Assist with onboarding and offboarding employees by managing accounts, permissions, and devices.
System Administration:
Manage Microsoft 365 tools and systems, including user accounts and permissions.
Provide user support and training on Microsoft 365 applications (e.g., Teams, SharePoint, OneDrive, Outlook).
Assist in regular system maintenance, updates, and backups to ensure optimal performance.
Data Governance:
Implement and maintain policies for data classification, access control, and security.
Ensure compliance with data protection regulations and company policies.
Conduct periodic audits to maintain data integrity and security.
Documentation and Reporting:
Maintain up-to-date documentation of IT processes, systems, and configurations.
Report on IT system health, support activities, and ongoing projects.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
Minimum of 3 years of experience in a Microsoft environment or systems administration role.
Proficiency with Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook, etc.) and hands-on experience with Microsoft migration projects.
Solid understanding of data governance practices and basic security protocols.
Strong troubleshooting skills for hardware, software, and network-related issues.
Practical experience with Microsoft Intune and Azure Active Directory management.

Skills Required