Job Description

We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems. The role also involves assisting with IT purchasing and asset management. A valid driving license is required, and having your own vehicle will be considered an added advantage.

Key Responsibilities:

Provide first-line and second-line support for hardware, software, and network-related issues. Install, configure, and maintain Windows operating systems, applications, and user accounts. Set up, maintain, and troubleshoot computers, printers, and related peripherals. Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling. Monitor and maintain CCTV systems to ensure functionality and reliability. Assist in managing IT assets and keeping accurate inventory records. Support IT purchasing -- sourcing quotations, evaluating suppliers, and tracking IT orders. Ensure system backups and implement security best practices. Maintain documentation of IT configurations and support procedures. Provide on-site and remote technical assistance as required.
Requirements:

Proven experience in IT Support, ideally in a Windows-based environment. Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory. Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.). Experience with hardware setup and troubleshooting (computers, printers, CCTV). Strong analytical and problem-solving abilities. Knowledge of IT asset management and procurement processes. Excellent communication and interpersonal skills. Valid driving license (required). Owning a vehicle is an added advantage.
Preferred Qualifications:

CCNA, MCTS, HND or equivalent certifications. Experience using IT ticketing/helpdesk systems. Awareness of cybersecurity and data protection best practices.
Job Types: Full-time, Permanent

Application Question(s):

How many years of experience you have in Qatar in similar field ? Do you have valid QID ? * Can you join immediately ? What is your notice period ?