It Support Technician
Job Description
Responsibilities:
Provide first-level technical support to end-users (hardware, software, and network issues).
Install, configure, and maintain operating systems, applications, and office equipment.
Troubleshoot and resolve printer, desktop, and system-related issues.
Manage support requests via ticketing system and ensure timely resolution.
Provide on-site and remote support to multiple branches when required.
Document incidents, troubleshooting steps, and solutions regularly.
Qualifications & Requirements:
Bachelor's degree or diploma in IT or a related field.
Minimum 2 years of proven experience in IT support.
Strong knowledge of Windows OS, office applications, and networking basics.
Excellent communication and problem-solving skills.
Ability to work under pressure and manage multiple tasks.
Proficiency in English is a plus
Job Type: Full-time
Ability to commute/relocate:
* Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD2075972
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl-Ayn, AZ, AE, United Arab Emirates
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EducationNot mentioned