It Support Specialist
United Arab Emirates, United Arab Emirates
Job Description
IT Support Specialist
Recruiting for IT Support Specialist to provide technical support, resolve hardware/software issues, and ensure smooth IT operations. The role includes troubleshooting, system maintenance and delivering excellent customer service to users.
Responsibilities:
- Provide technical support for software, hardware, networks, and user devices.
- Troubleshoot and resolve system communications failures and conflicts.
- Deliver user guidance across diverse applications and operating systems.
- Perform routine maintenance, repairs, and PC configurations.
- Restore and configure multiple PCs via image backup solutions.
- Support IT equipment during events, seminars, and video conferences.
- Document, track, and resolve tickets through helpdesk systems, escalating where required.
- Handle sensitive or confidential data securely while resolving user issues.
- Collaborate with senior technical support and wider IT team.
- Bachelor's degree in Computer Science, IT, or related field.
- Minimum of 1 year experience in technical/software support.
- Strong knowledge of computing systems and information systems.
- Excellent troubleshooting, communication and customer service skills.
- Fluency in English and Arabic
- Ability to work independently while maintaining a high standard of service.
CONTACT Jonny Slater
Skills Required
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Job Detail
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Job IdJD2033756
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned