It Support Specialist

United Arab Emirates, United Arab Emirates

Job Description

IT Support Specialist
Recruiting for IT Support Specialist to provide technical support, resolve hardware/software issues, and ensure smooth IT operations. The role includes troubleshooting, system maintenance and delivering excellent customer service to users.
Responsibilities:

  • Provide technical support for software, hardware, networks, and user devices.
  • Troubleshoot and resolve system communications failures and conflicts.
  • Deliver user guidance across diverse applications and operating systems.
  • Perform routine maintenance, repairs, and PC configurations.
  • Restore and configure multiple PCs via image backup solutions.
  • Support IT equipment during events, seminars, and video conferences.
  • Document, track, and resolve tickets through helpdesk systems, escalating where required.
  • Handle sensitive or confidential data securely while resolving user issues.
  • Collaborate with senior technical support and wider IT team.
Requirements:
  • Bachelor's degree in Computer Science, IT, or related field.
  • Minimum of 1 year experience in technical/software support.
  • Strong knowledge of computing systems and information systems.
  • Excellent troubleshooting, communication and customer service skills.
  • Fluency in English and Arabic
  • Ability to work independently while maintaining a high standard of service.
FOR MORE INFORMATION
CONTACT Jonny Slater

Skills Required

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Job Detail

  • Job Id
    JD2033756
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned