Job Description

We are looking for a highly skilled

IT Support Specialist

with strong technical expertise in IT systems, networks, CCTV, and SIRA-related operations. The ideal candidate must hold a

Bachelor's degree in Computer Science

or an equivalent IT-related bachelor's degree, and have hands-on experience in managing IT infrastructure, security systems, and surveillance equipment.

Key Responsibilities:

Provide daily IT support across the company including desktops, laptops, printers, and software applications. Install, configure, and maintain LAN/WAN networks, routers, switches, access points, and network security systems. Manage CCTV systems including installation, configuration, troubleshooting, NVR/DVR handling, and monitoring performance. Handle all

network camera

setups, IP configuration, recording backups, and regular maintenance. Perform

network cabling

, fiber/UTP cabling, patching, labeling, and cable management. Manage and maintain servers, backup systems, firewalls, and IT security protocols. Handle SIRA-related tasks including CCTV compliance, security system checks, and coordination with SIRA requirements. Install and manage biometric access control systems, attendance systems, and door access devices. Regularly monitor system performance and troubleshoot issues to ensure smooth business operations. Maintain documentation of IT assets, network diagrams, and technical reports. Support users with hardware/software issues and provide training when required.

Requirements:

Bachelor's Degree in Computer Science

or equivalent IT-related bachelor's degree (mandatory). Minimum 2-4 years of proven experience in IT support, networks, and CCTV systems. Strong knowledge of network equipment (routers, switches, firewalls). Experience in CCTV installation, network cameras, and NVR/DVR management. Experience with cabling, network layout, and cable management. Knowledge of SIRA standards and previous SIRA-related work (preferred). Understanding of server administration, backup solutions, and IT security. Ability to troubleshoot hardware, software, and network issues efficiently. Strong communication and problem-solving skills. Ability to work independently and handle multiple tasks.

Preferred Skills:

SIRA certification or experience with SIRA inspections. Experience with access control and biometric systems. Basic knowledge of VoIP phones and PBX systems. Knowledge of cloud services and virtualization (optional but beneficial).
Job Type: Full-time

Pay: From AED2,000.00 per month