It Support Specialist
Dubai, DU, AE, United Arab Emirates
Job Description
We are seeking a skilled and customer-focused
IT Support Specialist
to provide technical assistance, troubleshoot hardware and software issues, and ensure the smooth operation of IT systems. The ideal candidate will be responsible for first-line support and work closely with IT teams to resolve issues in a timely and efficient manner.Key Responsibilities:
Provide
first-level technical support
to employees via phone, email, or in person Troubleshoot and resolvehardware, software, and network issues
Install, configure, and maintain operating systems, applications, and peripheral devices Set up and manageuser accounts, email, and permissions
Perform routine maintenance, system updates, and patch management Monitor system performance and escalate complex issues to higher-level IT staff Maintain inventory of IT assets (hardware/software) Supportremote users
and resolve VPN or connectivity problems Ensure data backups are running and assist with data recovery when necessary Assist in onboarding/offboarding of employees from an IT standpointQualifications:
Bachelor's degree in
Information Technology
,Computer Science
, or related field 1-3 years of experience in IT support or helpdesk environment Proficiency withWindows OS
,Microsoft 365
, andbasic networking
Familiarity with IT ticketing systems Good understanding ofActive Directory, DHCP, DNS, VPN
, and endpoint security Strong communication and problem-solving skills Ability to prioritize and manage multiple tasks effectivelyJob Type: Full-time
Application Deadline: 08/08/2025
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Job Detail
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Job IdJD1943031
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned