Qualification: Bachelors Degree in an IT-related field. Special requirement: Bahraini applicants only Tasks and responsibilities:
Asset management: 1. Manage information technology infrastructure, networking, server, cctv, pbx. 2. Proactive planning of resources maintenance and purchase. 3. Daily support task of end users. 4. Corporate with vendors through purchase / maintenance etc opening tender. CRM and ERP: 1. Overlook business needs by ongoing analysis with the cooperation of system actors. 2. Corporate with SLA partners in order to achieve business goals within used CRM & ERP. 3. Manage and solve tickets and daily support requests by end users. 4. Work with case actors in providing proper reporting from the system. 5. Conduct regular training and on regular base training sessions. 6. Work with the executive and management team to study their departments' needs and provide suggestions on best ways to achieve it. 7. Open tenders for purchasing systems and tools.
Website: 1. Overlook website security, 2. Coordinate with the marketing department and vendor in optimizing website SEO, performance, accessibility. 3. Study possible integration with websites and in house/ outsource tools and systems.
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