It Support Engineer (uae National)
Dubai, DU, AE, United Arab Emirates
Job Description
Job responsibilities:
Provide help desk support and resolve problems to the end user's satisfaction
Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority
Manage installation of end-user requirements on laptops/PCs/Thin Clients/iPads and printers
Manage all desktop software installations
Modify configuration, utilities, and software default settings for local workstations and laptops
Maintain inventory of all equipment, software, and software licenses
Report issues to the Service Desk Manager for escalation
Provide documentation and relevant reports to the Service Desk Manager
The above statements are intended to describe the general nature and level of work performed by people assigned to this job function They are not intended to be construed as an exhaustive list of all job duties performed Management reserves the right to revise or amend duties at any time
Educational Qualification
BSc in Computer Science 4 years of experience in IT Hardware Certification (A+) ITIL Certification (a plus)
Work Experience
Competencies
Languages
* English
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2216440
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned