It Support Engineer
Fujairah, FU, AE, United Arab Emirates
Job Description
We are seeking a skilled and motivated
IT Support Engineer
to join our growing team. The successful candidate will be responsible for providing technical support, resolving hardware/software issues, and ensuring smooth IT operations for internal teams or clients.Key Responsibilities:
Provide first and second-line support to end-users via phone, email, or in person. Install, configure, and troubleshoot hardware and software systems. Manage user accounts, permissions, and access control in Active Directory/O365. Maintain and support printers, scanners, and other IT peripherals. Troubleshoot network issues (LAN/WAN), internet connectivity, and VPN. Perform routine system maintenance and upgrades. Maintain accurate documentation of issues and solutions. Escalate unresolved issues to senior IT staff or vendors as needed.
Required Skills and Qualifications:
3-5 years of proven experience in IT support or helpdesk roles. Strong knowledge of Windows OS, Office 365, and desktop support. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow). Good problem-solving and multitasking skills. Excellent communication and interpersonal abilities.
Job Type: Contract
Contract length: 12 months
Pay: AED3,600.00 - AED3,700.00 per month
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Job Detail
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Job IdJD1931741
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:38654.0 48945.0 USD
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Employment StatusPermanent
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Job LocationFujairah, FU, AE, United Arab Emirates
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EducationNot mentioned