It Support Engineer
Dubai, DU, AE, United Arab Emirates
Job Description
WINTER Refrigeration is currently looking for an
IT Support Engineer
to join our team in Dubai, UAE.Responsibilities:
Respond to queries on the phone, via email, in person, or through remote access Provide technical assistance and support for issues related to computer systems, hardware, software, and peripherals Install, configure, and update software and drivers Set up accounts, passwords, and network access for new users Train users on how to use computer systems and applications Document problems and solutions in logs and reports Follow IT policies and procedures, and ensure compliance with security standard
Requirements:
Proven experience in an IT Support Engineer or similar role Working knowledge of office automation products, databases, and remote control tools Ability to diagnose and resolve basic technical issues and willing to learn new technology when required Proficiency in English Excellent communication, interpersonal, and customer service skills Attention to detail, accuracy, and confidentiality Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Associate's degree or certification in IT, Computer Science, or relevant field. Advance Knowledge of Printers, PABX Systems, Wireless Routers
Preferred knowledge of graphics design, web design etc
Job Type: Full-time
Application Question(s):
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Job Detail
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Job IdJD2040566
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned