It Support Engineer
AE, United Arab Emirates
Job Description
IT Support Engineer
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Salary
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: Industry Standards
Experience
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: 3 to 5 Years
Joining Date
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: ASAP
Job Location
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: UAE
Industry Type
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: Information Technology
Function
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: IT Support
Reporting To
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: Manager
Job Type
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: Contract
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We are seeking a Level 1 Technical Support Engineer to provide first-line technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role involves incident management, troubleshooting, preventive maintenance, and working in a 24/7 shift-based environment to support end-users effectively.
Required Skills & Qualifications:
Technical Skills:
Experience with incident management tools (ServiceNow, Jira, Remedy, etc.). knowledge of Windows OS, Active Directory, and LDAP. Familiarity with PC hardware troubleshooting and software configurations. Experience in analyzing system and application logs. networking knowledge (IP addressing, DNS, DHCP). Understanding of preventive and corrective maintenance (PM/CM). Knowledge of common enterprise applications (Microsoft Office, VPNs, antivirus tools). Exposure to inventory management tools. Basic scripting or automation knowledge (PowerShell, Bash) is a plus.
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Job Detail
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Job IdJD1847814
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAE, United Arab Emirates
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EducationNot mentioned