It Support Engineer

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Location:

Abu Dhabi, UAE

Company:

Pentagon Information Technology

About the Role:



Pentagon Information Technology is looking for a skilled and experienced

IT Support Engineer

to join our growing team in Abu Dhabi. The ideal candidate will have

a minimum of 3 years of experience

, strong technical expertise across Windows Servers, cloud environments, and network infrastructure.

Key Responsibilities:



Configure, administer, and troubleshoot

Windows Servers (2008, 2012, 2016, and 2019)

for clients. Administer and manage cloud platforms such as

Microsoft Azure, AWS, and Google Cloud

. Set up, configure, and maintain

Virtual Machines

in

Hyper-V

and

VMware

environments. Implement and support

Failover Clustering

and

High Availability

solutions. Manage

Domain Controllers

,

Secondary DCs

,

GPOs

,

File Services

,

Print Services

, and

IIS

. Configure and manage

networking equipment

including

Managed Switches

,

WiFi controllers

, and

Security Routers

. Manage and configure

firewalls

such as

Fortinet, SonicWall, and Meraki

. Configure and support

VPN solutions (IPSec and SSL)

. Set up and manage

NAS devices

and

iSCSI storage

. Provide

desktop support and system administration

for end-users. Administer

Microsoft 365 tenants

including

Exchange Online, SharePoint Online, Entra, MDM, and Intune

. Manage

Google Workspace

environments. Implement and maintain

cloud backup solutions

such as

Azure Backup, AWS Backup, Acronis, and Veeam

. Monitor and resolve issues related to

servers, networks, desktops, and connected devices

for AMC clients. Handle multiple

IT support tickets and ongoing projects

, ensuring timely and effective resolutions. Collaborate with clients to identify and resolve technical issues while maintaining a high level of customer satisfaction.

Requirements:



Bachelor's degree in

Information Technology

,

Computer Science

, or a related field.

3 years

of hands-on experience in IT support and system administration. Proficiency in

Windows Server

environments,

cloud platforms

, and

network management

. Strong troubleshooting, communication, and multitasking skills.

Employment Type:



Full-time

Salary and Benefits:



Salary:

AED 4,000 per month

Accommodation, transportation, visa, insurance, and annual air ticket

provided by the company.

Salary revision

after successful completion of the probation period.
Job Type: Full-time

Pay: From AED4,000.00 per month

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Job Detail

  • Job Id
    JD2126595
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned