Job Description

Job Title:

IT Support Engineer - L1 (Immediate Hiring)

VALID UAE DRIVING LICENSE

Location:

Abu Dhabi, UAE

Salary:

AED 4,500 per month+benefits

Job Overview:

We are seeking a motivated

IT Support Engineer (L1)

to provide first-level technical support to end-users in Abu Dhabi. The candidate will troubleshoot hardware, software, and network issues, assist in system maintenance, and escalate unresolved problems. This is an

immediate joiner

requirement.

Key Responsibilities:

Provide first-level support for desktops, laptops, printers, and peripherals. Troubleshoot software, hardware, and basic networking issues. Assist with password resets, account setups, and access permissions. Install and configure software and system updates. Escalate complex issues to higher-level IT support teams. Maintain IT inventory and document incidents in ticketing systems. Support daily IT operations and minor system maintenance tasks.

Required Skills & Experience:

0-2 years of IT support experience. Basic knowledge of Windows OS, MS Office, and networking fundamentals. Familiarity with Active Directory and printer configurations. Strong communication and customer-service skills. Ability to handle multiple tasks in a fast-paced environment.

Preferred Qualifications:

Diploma or degree in IT, Computer Science, or related field. Experience with ticketing systems (ServiceNow, Jira, etc.) is a plus.

Benefits:

Immediate joining opportunity. Fixed monthly salary: AED 4,500.+benefits
Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month

Application Question(s):

DO U HAVE UAE DRIVING LICENSE -YES OR NO * HOW MANY YEARS OF EXPERENCE YOU HAVE IN IT SUPPORT??