Black Swan Business Setup Services is looking for a proactive and reliable
IT Support Executive
to manage day-to-day IT operations across our
37th floor corporate office and Business Centre
in Dubai.
This role is critical to ensuring seamless IT support for our internal teams, clients, meeting rooms, and business centre infrastructure.
Key Responsibilities
Provide
first-level IT support
to all employees and business centre clients
Manage and troubleshoot
desktop, laptop, printer, scanner, Wi-Fi, and network issues
Maintain and monitor
servers, routers, switches, access points, and cabling
Set up and support
meeting rooms, conference systems, projectors, and video conferencing tools
Handle
email configuration, system access, user accounts, and permissions
Coordinate with vendors for hardware, software, and AMC support
Ensure
data security, backups, antivirus, and system updates
are in place
Support onboarding/offboarding with device setup and access control
Maintain IT inventory and documentation
Requirements
2-4 years experience in
IT Support / Helpdesk / System Support
(preferably in UAE)
Strong knowledge of
Windows OS, Office 365, networking basics, printers, and hardware troubleshooting
Experience supporting
multiple users, shared offices, and business centres
is a plus
Ability to handle pressure, prioritize tasks, and respond quickly to issues
Good communication skills in English (Hindi/Urdu is a plus)
Immediate joiners preferred
What We Offer
Professional work environment in a premium corporate office
Exposure to multi-company operations (Business Setup, Real Estate, Business Centre, Healthcare)
Growth opportunities within a fast-expanding group
Competitive salary based on experience
Job Type: Full-time
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