Job Description

- Assess infrastructure regularly to ensure the organization is meeting the necessary standard

- Manage daily operations of the IT department

- Develop new strategies and IT procedures to increase efficiency and enhance workflow

- Coordinate the needs of in-house IT experts, remote employees, vendors, and contractors

- Protect customer data from outside infiltration using a proper encryption method, secure data servers, and other necessary means

- Assist with the installation of new hardware and software, and organize training sessions for employees to get them aware of technology

- Offer suggestions for possible upgrades and changes within the IT department

- Coordinate with local suppliers, channel partners, and Telecom service providers

KEY skills:

- 3 years minimum experience in the related field

- Through knowledge of Windows platforms

- Experience with Mac OS, iOS, iPad hardware, and software is a must

- Install and test application software (Adobe, MS Office, AutoCAD, 3D Max).

- Basic networking concepts to ensure PCs and Printers are communicating on the LAN and to the Intranet

- Regularly run security scans to ensure no security breaches happen on the user devices (Antivirus and Firewall)

- Assets maintenance, including Interactive Smartboards, Digital, and Automated Commercial Printers

- Operating system upgrades and installations at the Server level as well as the User level.

- Manage Printers, Scanner, along with troubleshooting with end-user issues

- Managing the IT HELPDESK portal, where users can log a ticket with the IT Department for any help/issues.

- Experience with Audio/Visual Equipment

- Bachelor's Degree in Information Technology, Computer Science, or a related field is required

- Excellent IT, Communication, Leadership, and Management skills

- A good Multitasker and the ability to fill multiple roles simultaneously

- Proven track record of maintaining IT structural integrity

Job Types: Full-time, Permanent

Pay: AED10,000.00 - AED12,000.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

MAC OS: 2 years (Preferred)
Expected Start Date: 15/12/2025