It Support
Dubai, DU, AE, United Arab Emirates
Job Description
BlackStone eIT is in search of a dedicated
IT Support Specialist
to join our dynamic team. This position is essential for managing and resolving technical issues faced by employees and clients alike. As an IT Support Specialist, you will utilize your problem-solving skills and technical knowledge to ensure a seamless IT experience across our organization.Key Responsibilities
Provide first-line support to users facing hardware, software, and network issues. Troubleshoot and resolve incidents in a timely manner to maintain operational efficiency. Document all support requests and outcomes within our ticketing system. Set up and configure computers, printers, and other peripheral devices. Offer user training and guidance on software applications and IT policies. Collaborate with the IT team to enhance and optimize IT processes. Keep abreast of emerging trends in technology and support practices. Assist in IT projects and initiatives as required.
Requirements
Bachelor's degree in Information Technology, Computer Science, or relevant fields. 1-2 years of experience in IT support or help desk roles. Proficient knowledge of PC hardware, software applications, and network systems. Strong analytical and troubleshooting skills. Excellent verbal and written communication abilities. Experience with support ticketing software. Ability to work well under pressure and meet deadlines. Customer-focused with a problem-solving mindset.
Benefits
Paid Time Off UAE Benefits Performance Bonus * Training & Development
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD1938000
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned