Job Description

Rock Chip Technology is seeking a skilled and reliable IT Support Executive to join our growing team in Qatar. The ideal candidate will have strong technical knowledge, excellent communication skills, and hands-on experience in IT support operations, including software, hardware, and networking. A valid Qatar driving license is mandatory for this role.

Key Responsibilities

Provide first-level and second-level IT support to clients and internal users Install, configure, maintain, and troubleshoot computer systems, printers, and peripherals Diagnose and resolve hardware, software, and network-related issues Support operating systems (Windows), MS Office, email systems, and common business applications Manage basic networking tasks (LAN/WAN, routers, switches, Wi-Fi configuration) Perform system upgrades, backups, and routine maintenance Respond to IT support requests in a timely and professional manner Maintain proper documentation of issues, solutions, and IT assets Coordinate with vendors and senior engineers when required Provide on-site and off-site support as needed
Requirements & Qualifications

Minimum 2 years of proven experience in IT Support or a similar role Valid Qatar Driving License (mandatory) Strong knowledge of: Computer hardware (desktops, laptops, printers) Operating systems (Windows) MS Office and common business software Networking fundamentals (TCP/IP, LAN, WAN, routers, switches) Good troubleshooting and problem-solving skills Excellent verbal and written communication skills Ability to work independently and handle multiple tasks Professional attitude with customer-service-oriented mindset
Job Type: Full-time

Pay: QAR2,000.00 - QAR3,000.00 per month

Experience:

GCC: 2 years (Required)
License/Certification:

* Qatar Driving License (Required)