Company Description

Contemporary, modern and elegant 5-star accommodation, the M\xc3\xb6venpick Hotel Jumeirah Lakes Towers is based in one of the most dynamic locations in Dubai - Jumeirah Lakes Towers.

Just off the famous Sheikh Zayed Road, the 168-room hotel is close to Dubai\xe2\x80\x99s thriving key business districts and commercial free zones, minutes away from the city\xe2\x80\x99s most iconic attractions and walking distance to Dubai Metro.

Overlooking tranquil lakes and the striking Dubai Marina skyline, the hotel offers its guests 3 dining and entertainment options, 7 meeting rooms, an outdoor pool and spa. M\xc3\xb6venpick Jumeirah Lakes Towers is highly convenient for business activities or leisure as suited for exploring one of the most exciting cities in the world.

• Perform IT maintenance activities on a monthly basis.
• Follow all Accor IT Policies and guidelines such as user rights, security policy, backup policy, preventive maintenance, contingency plan etc.
• Assist with implementation of Accor IT brand standards, new technologies, systems and projects.
• Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
• Escalate IT issues to IT Cluster Director.
• Travel as required by the business.
• Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
• Provide technical support and training on systems and networks.
• Participate in Accor regional eLearning platform. Personal Development
• Stay up-to-date with industry trends and on how IT can help to improve operational efficiencies, enhance revenue and optimize the cost of doing business.
• Enroll in Accor regional eLearning platform and upskill regularly.
• Implement up to date systems versions/patches.
• Identify, respond, and report data security vulnerabilities (e.g. intrusions and attacks), as well as proposes rectifying measures.
• Follow all Regional office and industry standard guidelines and requirements e.g. PCI, IT Audit, GDPR etc.
• Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.
• Ensure backup of all relevant user generated data.

Qualifications

• Degree in IT, Computer Science, or other relevant discipline.
• 2+ years working in an IT environment at a senior level.
• Experience of embedding change projects within an organization.
• Demonstrated experience of managing IT budgets and project management.
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

M\xc3\xb6venpick Hotels & Resorts